Deck De-Fence

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Testimonials

Here’s what our customers have to say…

“Passion for excellence indeed!  Returned calls promptly, very professional detailed quote.   Jim & partner repaired/replaced boards, sanded, patched, and painted our deck.   They also sealed our stone patio.  
You can see this company takes pride in their work.   Would recommend without hesitation!”

Anita W – Chesterland, Ohio

“Just a note to tell you that you did a great job staining our back deck. It looks brand new!”

Dennis Reidy – Brunswick, Ohio

“We were looking for someone to restore our deck that was showing its age. Deck De-Fence did a beautiful job. They were not only skilled and knowledgeable, but they take pride in their work. Of all the contractors we interviewed, they were the only one who actually listened to what was needed and offered a professional solution. Their work is truly exceptional, and my wife and I have no reservation in giving Deck De-Fence the highest recommendation.”

Wayne and Diana Simsic – Willoughby, Ohio

“Just wanted to say thanks for the fabulous work on my deck!! I absolutely love it! I had no idea it could look so good again after years of abuse as a weekend warrior. Far beyond my expectations. I love it! I will certainly be calling you for future upkeep! I have given your number to a few friends who are looking for similar work. Thanks again – just can’t tell you how happy I am with your work!! Have a great summer!”

Anne Powell – Cuyahoga Falls, Ohio

“I had my siding cleaned by Deck De-Fence. I really liked the “No pressure” options that were given on the website for getting an estimate and making an appointment. My phone call was returned promptly. They addressed my concerns and gave me future recommendations. My house and siding looks great. They did a wonderful job cleaning the tough spots and they cleaned up the patio and driveway areas around the house before they finished. I will be hiring them to do my gutter cleaning annually.”

Lisa Richardson – Mentor, Ohio

“Thank you so much for not only cleaning the gutters, but also for alerting me to some of the gutter issues. Thanks too for holding steady on the costs. That is greatly appreciated.”

Joan Agresta – Gates Mills, Ohio

“Fantastic job! We are very happy with the way our deck turned out. Thank you for the quality job done on our deck, the additional time it took, and for your professionalism. Thanks!”

Rick Collins – Concord TWP, Ohio

“Folks, this is one of those rare businesses where you feel great about the money you spent. We moved into a new-to-us home, and the deck was looking tired.  On top of that, it had been covered in a solid stain and I wanted to bring back the natural wood grain if possible. I had one contractor come by, and they refused to quote the job, as it would be too large for their crew. The next contractor that came gave me a quote, but it was clear he didn’t want to sand and strip the deck, rather preferring to just wash it and put a fresh coat on.  I didn’t get a good feeling about the attention to detail they would provide. Then Jim from Grand Reflection came out.  He’s the owner.  He’s the estimator.  He’s the lead worker.  He explained all of my options and was very honest about the pros and cons to each.  He didn’t try to sell me the easy solution, but he didn’t push the most expensive either. His communication via phone and email was impeccable.  He arrived at the times he said he would arrive. If the weather was bad, I got an email or text letting me know it wasn’t a good day to work on the deck, and he let me know when he expected to return. Once the contract was signed, nothing changed.  His crew of two (he and one other gentleman) came daily.  They arrived early and worked late.  It was a two week job and he was on site for the full shift each and every day.  Jim obviously takes a ton of pride in his craftsmanship. The work itself was tedious and back breaking.  No detail was sacrificed.  Each board needed sanded.  He worked in between the boards with hand tools.  Screws and nails needed sunk.  He prepped and stained all visible surfaces, and the undersides, and hidden nooks and corners that nobody will ever see!  When you care for the areas nobody sees, you are a class act. We are absolutely thrilled with our major deck rehab and restoration and I consider it the pride of our home.”

Brian D – Broadview Hts., Ohio

“Thank you so much. The deck looks beautiful! We’ve already recommended you to our neighbor!”
Amy & Jeremy G – Kent, Ohio

“In some areas my deck had too many prior coats of deck stain.   In other areas it needed to be restained.  Although it was not yet peeling, it did not make sense to add another coat of stain.  I tried stripping it myself but after two applications and power washing there was still considerable stain to be removed.  Deck De-Fence applied a PH balancer to neutralize the effect of the stripper I used.  They then hand-sanded with palm sanders and when done the deck looked almost new.  They then hand-brushed in the stain.
The work was done by Jim, the owner, and one co-worker.  They were extremely professional, showed up on time, worked diligently throughout the day, and paid attention to detail.  Jim also answered all my questions and explained in detail what he was going to do and why.  
I would absolutely use Deck De-Fence again.”

Vickie & Frank Ford – Kirtland, Ohio

“It is rare that I’ll put my neck out for a recommendation like this, but I cannot tell you how impressed I was with Jim Ethridge who owns Deck De-Fence. I came across them randomly after a Google search for power washing. Jim came exactly on time to do an estimate for me and clearly communicated everything and how much it would cost. They came out and worked their butts off cleaning my gutters and power washing my patio and gave me a weekend of my life back. I was contacted in the late fall and scheduled for another gutter cleaning. And again, a great job. I will have Deck De-Fence out again before Memorial Day to do the patio again. Something worth mentioning, was how our privacy was respected. We were home the day our work was completed and you could tell a point was made not to look in our windows. If you are going to have something power washed, or need a good gutter guy, I can’t endorse Deck De-Fence enough.”

Mark S. – Solon, Ohio

“We just had our 18 year old deck refinished by Deck De-Fence. We are so pleased with the result and impressed with the meticulous work performed. Extra work was performed on our stairs and railings at no additional charge. We received a free estimate and all our questions were answered as well as recommendations on the type of stain and color explaining the pros and cons of our choices. We highly recommend Jim’s company as he is truly an exceptional expert and extremely knowledgeable.”

Ken & Judy Trepkowski – Brunswick, Ohio

“Jim is a consummate professional. From his first visit, we were impressed with his attention to detail and the time he spent explaining our options for deck refinishing. Our project was completed (deck refinishing and house power wash) on time and on budget. The professionalism and knowledge of equipment, materials, and techniques was clearly evident in the quality of the work performed. We highly recommend Deck De-Fence.”

The Chirayaths – Valley City, Ohio

“First I want to thank you for such a great job! The deck refinishing is fantastic. It turned the old deck into a new deck with style and attitude. We are truly thankful that Deck De-Fence did the job and were so fastidious in your work. We will certainly brag about you guys and your work!”

Ruthie and Don Hill – Strongsville, Ohio

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